cPanel File Manager

cPanel File Manager

The cPanel File Manager offers the functionality to move, edit and manipulate the files you have in your website.File Manager Menu

Most commands are found at the top of the tab:

File – To create a new file in the directory, prompts you to name the file and what extension it will use and where it will be located.

Folder – To create a new folder in the directory, also prompting the name of the folder and where it will be located in the domain directory.

Copy – Select the folder or file you want to duplicate, then click on Copy, to assign the location of the copy.

Move – Select the folder or file you want to move, then click on Move.

Upload – Click on upload and you are prompted to an upload page.

One then drags and drops what they want to upload, or you can select the file from Select File button. If you want the File Manager to automatically overwrite the files with same name, you can click on the Overwrite existing files checkbox.

Download – Select one or multiple files then click on download to retrieve those files from the directory.

Delete – Select one or multiple files or folders and then click delete and that will move them to the trash (this can be recovered if in trash) whilst if you click on skip the trash, this will permanently delete the file(s).

Rename – Select a file or folder and Click to rename

Edit – That is for text editing, from the Php file or txt file. Select what file one wants to edit, enabling a prompt with Encoding check if enabled, then click on Edit in prompt to edit the file. Text editor will open in a new tab, where you can edit the file.

Compress – This compresses files or folders to various formats mainly Zip, Gzip or Bzip2 (these are the only formats cPanel can compress to), which are prompted for you to select. cPanel will ask you to enter the file name, enter file name accordingly and click Compress File(s).

Extract – To extract a compressed File, select the file you wish to extract and click on Extract. A prompt for a location to enter a path to where the file should be extracted, of which if the path does not exist, the cPanel File Manager will create the directory and extract the file in it.

View – This option allows the viewing of content of different file types within the cPanel Interface,one selects the file you want to view and click on View, which opens a new tab for one to see.


What is cPanel

What is cPanel

cPanel is a Linux-based web hosting control panel, providing a graphical user interface packed with lots of features that automate the process of hosting a website, managing the server backend. This premium software comes when you host with us, it is relatively easy to use and configure, automatically adjusting to whichever setting for web hosting and with all these in built features, users rarely need to use command line, with basic functionalities like database handling, executing cron jobs, antivirus management, etc.

cPanel is utilised by mainly three types of users:

System Administrator

Normally referred to as the root, this user profile has all administrative privileges, allowing one all the access and authority in the server; one can create, modify, delete any account in the cPanel, among other things.

Reseller Account

A user profile created by the Admin, to have a set of permissions (limited), with the ability to create new accounts, but not being able to view other accounts at the same level.

User Account

This is a normal user account, only having access to the domains they host according to the hosting plan subscribed to.

Directory Privacy

Directory Privacy

This functionality was created for management of access to one’s folders, prevalent when working as a team on a website.


Disk Usage

Disk Usage

This allows one to access and view how much disk space in the directory has been used.

cPanel Style/ Theme

cPanel Style/ Theme

One can change the cPanel interface theme, there are four standard options to choose from, which can be further customised by the Administrator or a Reseller.

Click on the username (User Preference) arrow and click on Change Style, opens tab:

Depicted will be four themes, each displaying how each look once applied. To apply one simply clicks on the upper right corner icon labelled Apply. 



Changing cPanel Password

Changing cPanel Password

When logged into cPanel Dashboard, one can change their password (this is recommended to be done regularly as a security measure, nobody would want their website to be hacked).

To change one’s password:

Click on the username (User Preference) arrow, which then drops down Account Preferences, Password & Security, Change Language, Change Style, Contact Information and Reset Page Settings. Click on Password and Security. Which opens this tab:

One enters the new password they want, in the New Password Textbox, verifying in the one below, under both there is a gauge that tests the strength of the password, of which one should always try to get a high score, meaning it is a strong password to have.

Once you have settled on the password you want to change to, click on Change your password now! and your new password is set and you will be booted out of cPanel to login afresh.

Adding your contact information

Adding your contact information

One needs a point of contact that is outside of the domain, as if anything happens to the domain emails, you would not be able to access them or get notifications.

To set or update your contact information:

Click on Contact Information:

Enter your primary email in the first text box and secondary (optional) in the next one.

Once set, you will get an email (notification) for each of the ticked actions:

Tick on events that you will want to be notified about and then click on Save (bottom of the page).

What is file usage in cPanel servers

What is file usage in cPanel servers

By default, all shared and reseller hosting accounts have a file usage limit, this is also sometimes known as the inode limit. We place file limits on shared and reseller accounts to keep our systems up and running optimally. Hosting a large number of files on a shared web server can cause issues for the server’s file system and also adversely affect the performance of the backup system when it comes to both backing up and restoring data.

The file count includes all files and folders on your webspace. You can view your current file usage as well as the limit that is set on your account by logging into cPanel and looking under the “Statistics” heading down the side of the page, as shown in the following image.

Decreasing Inode Usage in  CPanel Hosting

Most people will not need to be familiar with Inodes if they are using their hosting in normal circumstances such as for a basic or intermediate website and normal email use. However, to ensure that all our customers get a consistently high level of service we have implemented inode limits per account for reducing resource abusers in our Shared Hosting and Reseller hosting.

Not all inode overages are caused by abuse though. It could just be that you need to do a bit of a clean up of your hosting files. If you experience issues caused by high Inode usage then this tutorial is to help you decrease the number of inodes on your account.

Here are some steps to reduce the inode number limit.

1) Delete Unnecessary Files And Folders
Examine the files and folders manually and decide on if the file is necessary or not. In case if the file is an old backup archive or if the folder is created for testing or staging purpose, you may remove it or download it locally via FTP or cPanel >> FileManager and delete it from the server.

2) Clear Old And Spam Emails
Deleting the old emails helps a lot in decreasing the inode usage. There might be spam mails in your mailbox which are of no use and deleting those mails will hep you to reduce the inode number. You can remove spam emails from email client or webmail. You can seek help from our support department which operates 24*7 to delete the mails easily via shell.

3) Clear The Cache Files
Most of the CMSs uses cache to reduce the response time and application like Joomla can create a lot of cache files which can increase the inode usage tremendously. So it is advised to keep an eye on the cache folders and make sure the number of cache files is the least.

Most of the CMSs now provide the facility to purge the cache and you can make use of it to control the number of cache files. Or you can setup a cronjob to automatically clear the cache files periodically.

If you have the inode limit getting hit regularly or you still have issues after you have cleared up your files, we suggest you to upgrade the package to a higher one with higher inode limit or consider a Virtual Private Server. You can contact our 24/7 support for this.

How do I create a parked domain?

1. Login to your cPanel and click on the Parked Domains icon (cPanel > Parked Domains)

2 Enter domain you want to park in the New Domain Name field, and click Add.

How do I create a backup of my website files?

Login to your cPanel Control Panel and choose “Backup” from the system menu. Click the link which reads “Download a home directory Backup ” Your computer will then prompt you for a place to save your backup files locally for safekeeping.